OB-GYN Front Office Supervisor: Team Leader & Patient Flow

Mountain Area Health Education Center - MAHEC; Asheville (NC); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Total Rewards Package

Job summary

MAHEC in Asheville, NC, seeks a Front Office Supervisor to oversee daily front desk operations in the assigned clinical department, coordinating staff, scheduling, and workflow improvements.

The role requires an associate degree with 3 years of relevant experience; supervisory experience is preferred. Proficiency in MS Office and EHRs, strong customer service, and on-site availability are essential.

Qualifications

• Associate degree or equivalent experience required.
• 3 years relevant experience in a medical front desk setting.
• Experience with patient billing/insurance is a plus.

Responsibilities

• Lead front office functions and improve workflow.
• Coordinate daily front desk operations and staff.
• Onboard new staff and orient residents and students.
• Ensure accurate check-in/out, scheduling, and payment posting.
• Maintain inventory of front office supplies and participate in cross-training.

Skills

Microsoft Office

Medical office workflows

Electronic Health Records

Customer service

Supervisory experience

Education

Associate degree or equivalent experience

Tools

EHR systems

Job description

MAHEC in Asheville, NC, seeks a Front Office Supervisor to oversee daily front desk operations in the assigned clinical department, coordinating staff, scheduling, and workflow improvements.

The role requires an associate degree with 3 years of relevant experience; supervisory experience is preferred. Proficiency in MS Office and EHRs, strong customer service, and on-site availability are essential.