Healthcare Front Desk Specialist – Welcoming Visitors

Ciena Healthcare; Midland (MI); Presencial; USD 26.000 - 34.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive pay

Medical, dental, and vision insurance

401K with matching funds

Life Insurance

Employee discounts

Tuition Reimbursement

Student Loan Reimbursement

Resumo da vaga

Brittany Manor, a Ciena Healthcare facility, is seeking a Receptionist to warmly greet visitors, answer phones, and provide essential clerical support to staff. You will manage call routing, direct walk-in applicants to the online application, and maintain patient lists to ensure smooth front-desk operations.

The ideal candidate has a high school diploma and can typing 50–60 words per minute, with a focus on confidentiality and professional interaction with residents, families, and staff.

Qualificações

• Minimum high school diploma or equivalent.
• Typing proficiency of 50-60 words per minute.

Responsabilidades

• Answer incoming and direct incoming calls.
• Greet and direct visitors and family members.
• Maintain current patient listing to be able to direct visitors and phone calls.
• Directs walk-in applicants to electronic application process
• Organize work to be addressed by receptionist on other shifts.
• Ensures vendors and visitors sign in and out.
• Ensuring residents sign in and out of the facility as required per policy.
• Provide clerical support for the Administrator and other staff, as directed.
• Adhere to confidentiality requirements.
• Announce emergency codes and instructions over public address system as required.
• Enters demographic information into the Electronic Medical Record, as directed by the Administrator.
• Demonstrate knowledge of and respect for the rights, dignity and individuality of each resident in all interactions.
• Know of emergency and disaster procedures of the facility.
• Demonstrate respect for co-workers and respond to needs of residents by complying with facility policies.
• Demonstrate ability to prioritize tasks/responsibilities and complete duties within allotted time.
• Ability to carry out the essential functions of this job (with or without reasonable accommodation).
• Assure participation in relevant in-service training sessions.
• Attend and participate in facility meetings, as assigned.
• Access continuing education opportunities appropriate to responsibilities.

Conhecimentos

Typing 50-60 WPM

Formação

High school diploma or equivalent

Descrição da vaga

Brittany Manor, a Ciena Healthcare facility, is seeking a Receptionist to warmly greet visitors, answer phones, and provide essential clerical support to staff. You will manage call routing, direct walk-in applicants to the online application, and maintain patient lists to ensure smooth front-desk operations.

The ideal candidate has a high school diploma and can typing 50–60 words per minute, with a focus on confidentiality and professional interaction with residents, families, and staff.