Compassionate Healthcare Front Desk Associate

Talentify; West Bloomfield Charter Township (MI); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401K with matching funds

Life Insurance

Employee discounts

Tuition Reimbursement

Student Loan Reimbursement

Job summary

Ciena Healthcare’s West Bloomfield Nursing & Conv Center is seeking a Receptionist to welcome visitors, answer phones, and provide clerical support to staff. The role requires maintaining patient listings and directing applicants through the electronic application process.

Responsibilities include greeting visitors, signing in residents, safeguarding confidentiality, and coordinating with administrators. A minimal high school diploma and typing speed are required.

Qualifications

• Minimum high school diploma or equivalent.
• Typing proficiency of 50-60 words per minute.

Responsibilities

• Answer incoming and direct incoming calls.
• Greet and direct visitors and family members.
• Maintain current patient listing to be able to direct visitors and phone calls.
• Directs walk-in applicants to electronic application process
• Organize work to be addressed by receptionist on other shifts.
• Ensures vendors and visitors sign in and out.
• Ensuring residents sign in and out of the facility as required per policy.
• Provide clerical support for the Administrator and other staff, as directed.
• Adhere to confidentiality requirements.
• Announce emergency codes and instructions over public address system as required.
• Enters demographic information into the Electronic Medical Record, as directed by the Administrator.
• Demonstrate knowledge of and respect for the rights, dignity and individuality of each resident in all interactions.
• Know of emergency and disaster procedures of the facility.
• Demonstrate respect for co-workers and respond to needs of residents by complying with facility policies.
• Demonstrate ability to prioritize tasks/responsibilities and complete duties within allotted time.
• Assure participation in relevant in-service training sessions.
• Attend and participate in facility meetings, as assigned.

Skills

Typing proficiency

Education

High school diploma

Job description

Ciena Healthcare’s West Bloomfield Nursing & Conv Center is seeking a Receptionist to welcome visitors, answer phones, and provide clerical support to staff. The role requires maintaining patient listings and directing applicants through the electronic application process.

Responsibilities include greeting visitors, signing in residents, safeguarding confidentiality, and coordinating with administrators. A minimal high school diploma and typing speed are required.