Healthcare Receptionist & Visitor Services Pro

Ciena Healthcare; Wayland Township (MI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401K with matching funds

Life Insurance

Employee discounts

Tuition Reimbursement

Student Loan Reimbursement

Job summary

Ciena Healthcare in Michigan seeks a receptionist to greet visitors, answer calls, and provide clerical support to staff while maintaining confidentiality. You will manage patient listings and direct walk-in applicants to the electronic application process.

The role requires a high school diploma, 50–60 wpm typing, and solid computer skills, with adherence to policy and safe handling of information.

Qualifications

• Minimum high school diploma or equivalent.
• Typing proficiency of 50-60 words per minute.
• Computer skills are required.
• Meets state and federal criminal background check requirements.

Responsibilities

• Answer incoming and direct incoming calls.
• Greet and direct visitors and family members.
• Maintain current patient listing to direct visitors and calls.
• Directs walk-in applicants to electronic application process
• Organize work to be addressed by receptionist on other shifts.
• Ensures vendors and visitors sign in and out.
• Provide clerical support for the Administrator and other staff as directed.
• Adhere to confidentiality requirements.

Skills

Typing speed

Computer skills

Attention to confidentiality

Education

High school diploma or equivalent

Job description

Ciena Healthcare in Michigan seeks a receptionist to greet visitors, answer calls, and provide clerical support to staff while maintaining confidentiality. You will manage patient listings and direct walk-in applicants to the electronic application process.

The role requires a high school diploma, 50–60 wpm typing, and solid computer skills, with adherence to policy and safe handling of information.