Healthcare Front Desk Specialist - Patient Scheduling

Premise Health Inc.; South Bend (IN); Hybrid; USD 35.000 - 45.000; Vollzeit

Benefits dieser Stelle

competitive pay

medical

dental

vision

life and disability insurance

401(k) program with company match

paid holidays

vacation time

wellness program

EAP

access to virtual care

Zusammenfassung

Premise Health Inc. in South Bend, IN, is seeking a Full-Time Medical Office Receptionist to support client employees and their dependents at the health center. The role focuses on front desk duties, scheduling, billing, and patient check-in, with a start in January 2027.

Applicants should have a high school diploma or GED, plus relevant front office experience. Healthcare setting experience is a plus. We offer competitive pay and benefits, and a supportive team environment.

Qualifikationen

• High school diploma/GED required.
• One year certificate from college or technical school with concentration in front office support for medical settings preferred.
• At least 3 year experience in a front desk/customer service related field required.
• Experience in a medical office preferred.

Aufgaben

• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Conducts reminder calls to all patients
• Greets and directs patients, salespeople, and visitors
• Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart
• Coordinates referrals for patients through insurance and other physician offices or specialists
• Prepares all billings in computerized system for processing by finance
• Collects payment from patients and reconciles daily cash reports
• Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
• Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions
• Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things
• Conducts self with professionalism and in a tactful manner, treating others with respect and consideration
• Follows through on commitments
• Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
• Demonstrates ability to perform and maintain Annual Competencies
• May require other duties as assigned

Kenntnisse

Exceptional interpersonal skills

Strong customer service orientation

Listening skills

Professionalism

Problem solving

Ausbildung

High school diploma/GED

One year certificate in front office medical settings

Jobbeschreibung

Premise Health Inc. in South Bend, IN, is seeking a Full-Time Medical Office Receptionist to support client employees and their dependents at the health center. The role focuses on front desk duties, scheduling, billing, and patient check-in, with a start in January 2027.

Applicants should have a high school diploma or GED, plus relevant front office experience. Healthcare setting experience is a plus. We offer competitive pay and benefits, and a supportive team environment.