Part-Time Medical Office Front Desk Specialist

Premise Health; Fort Wayne (IN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) match

Paid holidays

Vacation time

Wellness program

Employee assistance program (EAP)

Access to virtual primary care

Access to virtual behavioral health

Job summary

Premise Health in Fort Wayne, IN, is seeking a Part-Time Medical Office Receptionist to support our Health Center. The 24-hour weekly schedule spans Mon, Wed, and Fri with 8-hour shifts, providing patient-centered front desk coverage for a busy primary care setting.

The role emphasizes strong scheduling, chart management, patient greetings, billing, and referrals coordination, with a focus on professional conduct and high-quality service. Prior medical office exposure is preferred.

Qualifications

• Healthcare/medical background preferred.
• Experience with front desk in a primary care setting is a plus.
• High school diploma or GED required.
• 1-year certificate in front office for medical settings preferred.
• Minimum 3 years of front desk/customer service experience required.
• Experience in a medical office preferred.

Responsibilities

• Organizes and maintains patient charts, including filing and chart numbers.
• Answers phones, directs inquiries, or initiates triage slips for medical staff.
• Schedules appointments in a computerized scheduler.
• Performs reminder calls to patients.
• Greets and directs patients, visitors, and salespeople.
• Registers patients and updates records in the system.
• Coordinates referrals through insurance and other physicians.
• Prepares all billings in the computerized system.
• Collects payments and reconciles daily cash reports.
• Identifies problems and develops alternative solutions.
• Demonstrates strong interpersonal and customer service skills.
• Follows through on commitments.
• May perform other duties as assigned.

Skills

Front desk

Customer service

Communication

Education

High school diploma / GED

Medical front office certificate

Tools

Scheduler software

Job description

Premise Health in Fort Wayne, IN, is seeking a Part-Time Medical Office Receptionist to support our Health Center. The 24-hour weekly schedule spans Mon, Wed, and Fri with 8-hour shifts, providing patient-centered front desk coverage for a busy primary care setting.

The role emphasizes strong scheduling, chart management, patient greetings, billing, and referrals coordination, with a focus on professional conduct and high-quality service. Prior medical office exposure is preferred.