Front Desk & Scheduling Specialist, Medical Office

PREMISE HEALTH; South Bend (IN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) with company match

Paid holidays

Vacation time

Wellness program

Employee assistance program (EAP)

Virtual primary care access

Virtual behavioral health access

Job summary

Premise Health in South Bend, IN is seeking a full-time Medical Office Receptionist to support employees and dependents at our Health Center. You will manage patient check-in, scheduling, triage coordination, and front-desk operations with a focus on accuracy and exceptional service.

The ideal candidate has a high school diploma, a medical front office certificate, and at least three years of front-desk experience, preferably in a medical setting. Start date is early January 2027.

Qualifications

• High school diploma or GED required.
• One‑year certificate in medical front office preferred.
• At least 3 years of front desk or customer service experience.
• Experience in a medical office is preferred.

Responsibilities

• Manage patient check-in and check-out processes.
• Answer phones, triage, and direct inquiries to appropriate staff.
• Schedule and update appointments in the scheduler.
• Collect payments and reconcile daily cash.
• Assist with referrals and insurance coordination.

Skills

Front desk

Customer service

Phone etiquette

Education

High school diploma or GED

Certificate in medical front office

Tools

EMR software

Job description

Premise Health in South Bend, IN is seeking a full-time Medical Office Receptionist to support employees and dependents at our Health Center. You will manage patient check-in, scheduling, triage coordination, and front-desk operations with a focus on accuracy and exceptional service.

The ideal candidate has a high school diploma, a medical front office certificate, and at least three years of front-desk experience, preferably in a medical setting. Start date is early January 2027.