Healthcare Front Desk Specialist - Patient Care & Admin

Elevate Spine and Regenerative Care; Florida; Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Résumé du poste

Elevate Spine and Regenerative Care is seeking a Medical Receptionist to be the friendly front-desk face, handling appointments, patient check-in, and essential administrative tasks in a busy Florida clinic.

You will coordinate scheduling in Athenahealth, verify insurance, update records, and support clinical staff while upholding HIPAA standards. This role requires strong communication and a patient-centered approach in a fast-paced setting.

Qualifications

• Proven experience in medical office administration or as a Medical Receptionist in a healthcare setting.
• Strong knowledge of EMR/EHR Athenahealth.
• Familiarity with medical coding (CPT, ICD-9/10), insurance verification, Medicare procedures, and documentation review.
• Excellent communication skills with professional phone etiquette.
• Typing speed of at least 70 wpm for efficient data entry.
• Solid understanding of medical terminology and health information management standards.

Responsabilités

• Greet patients warmly and guide check-in/check-out.
• Schedule appointments using electronic health record (EHR) system Athena health.
• Verify insurance coverage and perform insurance eligibility and benefits verification to ensure smooth billing processes.
• Collect patient information, update medical records, and review documentation for accuracy and completeness.
• Manage multi-line phone systems with courteous etiquette.
• Assist with medical billing tasks including coding (CPT, ICD).
• Maintain organized filing systems for medical records and HIPAA-compliant records.
• Support clinical staff by preparing care plans, handling intake procedures, and coordinating patient flow.
• Operate Microsoft Office programs and medical practice management software.
• Ensure HIPAA privacy standards by safeguarding patient information.

Connaissances

Medical reception experience

EMR/EHR Athenahealth

Medical coding (CPT/ ICD)

Phone etiquette

Microsoft Office

HIPAA compliance

Multitasking

Medical terminology

Organizational skills

Outils

Athenahealth

Microsoft Office

Description du poste

Elevate Spine and Regenerative Care is seeking a Medical Receptionist to be the friendly front-desk face, handling appointments, patient check-in, and essential administrative tasks in a busy Florida clinic.

You will coordinate scheduling in Athenahealth, verify insurance, update records, and support clinical staff while upholding HIPAA standards. This role requires strong communication and a patient-centered approach in a fast-paced setting.