Healthcare Front Desk Specialist | FT, 8:30–5

Tudor Oaks Home Care; Omaha (NE); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life and AD&D insurance

Short- and long-term disability

Employee Assistance Program

Job summary

Maple Crest Health Center in Omaha, NE, is seeking a Receptionist to greet residents and visitors, answer calls, and perform clerical tasks in a full-time role. The position starts at $18.00/hour and follows a 8:30 am–5:00 pm schedule, Monday–Friday.

You will support daily operations and maintain a respectful environment aligned with the center's mission. Applicants should have a high school diploma, customer service experience, and proficient English communication.

Qualifications

• High school diploma or equivalent education and experience.
• Customer service experience and effective communication skills.
• Ability to read, write, speak, and understand English to communicate with residents, families, visitors, and staff.
• Ability to use computers, Microsoft Office, telephone systems, and general office equipment.
• Ability to work efficiently in a fast-paced environment with frequent interruptions.
• Professional, positive, and respectful communication skills.
• Ability to work collaboratively as part of a team.

Responsibilities

• Welcome and assist residents, visitors, vendors, and employees in person and over the phone.
• Answer and direct calls using a multi-line telephone system, take messages, and respond to routine inquiries.
• Provide administrative and clerical support, including typing, filing, preparing resident and new hire packets, and completing reports.
• Sort, distribute, and prepare incoming and outgoing mail.
• Assist with daily census reports, invoices, resident payments, trust account funds, and personal needs accounts as directed.
• Maintain department supplies, organize office areas, and ensure office equipment is properly secured.
• Protect the confidentiality and security of resident information and PHI.
• Maintain positive working relationships with staff across departments and support daily operations.
• Help create a warm, respectful, and professional environment that reflects ABHM's mission and core values.

Skills

Customer service

Communication

Teamwork

English proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Phone system

Job description

Maple Crest Health Center in Omaha, NE, is seeking a Receptionist to greet residents and visitors, answer calls, and perform clerical tasks in a full-time role. The position starts at $18.00/hour and follows a 8:30 am–5:00 pm schedule, Monday–Friday.

You will support daily operations and maintain a respectful environment aligned with the center's mission. Applicants should have a high school diploma, customer service experience, and proficient English communication.