Healthcare Front Desk Specialist (Full-Time, Day Shift)

Complete Care - MidAtlantic; La Plata (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

Complete Care - MidAtlantic is hiring a Receptionist to greet visitors, answer calls, and keep the front desk welcoming. The role requires basic computer skills and the ability to use Microsoft Office daily.

Previous LTC/SNF experience is preferred. The position is full-time with day shifts, and includes an emphasis on teamwork and confidentiality when handling resident information and payments.

Qualifications

• High school diploma or equivalent.
• LTC/SNF experience preferred.
• Ability to read, write and speak and understand the English language.
• Must be a supportive team member, contribute to and be an example of teamwork.
• Ability to make independent decisions when circumstances warrant such action.
• Ability to deal tactfully with personnel, residents and family members, visitors, government agencies/personnel and the public.
• Must have patience, tact. and willingness to deal with difficult residents, family and staff.
• Ability to handle confidential information, process payments, data entry, record keeping, appointment scheduling, filing and document organization.
• Basic computers skills.

Responsibilities

• Meeting and greeting visitors/employees/residents
• Answering and forwarding phone calls on a multi-phone line
• Keeping the reception area tidy and welcoming
• Daily computer use of Microsoft Office (Outlook, Word, etc.)

Skills

English proficiency

Teamwork

Decision making

Interpersonal skills

Data entry

Scheduling

Filing

Confidential information handling

Computer basics

Education

High school diploma or equivalent

Job description

Complete Care - MidAtlantic is hiring a Receptionist to greet visitors, answer calls, and keep the front desk welcoming. The role requires basic computer skills and the ability to use Microsoft Office daily.

Previous LTC/SNF experience is preferred. The position is full-time with day shifts, and includes an emphasis on teamwork and confidentiality when handling resident information and payments.