Receptionist

American Baptist Homes of the Midwest; Omaha (NE); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

403(b) retirement plan with employer 3

Life and AD&D insurance

Disability insurance

Employee Assistance Program

Job summary

American Baptist Homes of the Midwest is seeking a friendly Receptionist at Maple Crest Health Center in Omaha, NE. The role starts at $18.00 per hour and is full-time with hours from 8:30 am to 5:00 pm.

You will create a welcoming, professional environment for residents, families, visitors and staff. Responsibilities include greeting people in person and on the phone, managing a multi-line phone system, handling clerical tasks, assisting with daily census and payments, and protecting resident

Qualifications

• High school diploma or equivalent; customer service experience preferred.
• Customer service experience and effective communication skills.
• Ability to read, write, speak, and understand English.
• Ability to use computers, Microsoft Office, and telephone systems.
• Ability to work efficiently in a fast-paced environment.
• Professional, positive, and respectful communication; team player.

Responsibilities

• Welcome and assist residents, visitors, vendors, and employees in person and over the phone.
• Answer and direct calls using a multi-line telephone system; take messages.
• Provide administrative support: typing, filing, preparing packets, and completing reports.
• Sort, distribute, and prepare mail.
• Assist with daily census reports, invoices, resident payments, and related accounts.
• Maintain office supplies and secure equipment; protect PHI and confidential information.
• Support daily operations and foster a warm, professional environment reflecting ABHM values.

Skills

Customer service

Communication skills

English proficiency

Phone handling

Teamwork

Computer skills

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Office equipment

Job description

Receptionist

$18.00/hour to start. Full-time position at Maple Crest Health Center in Omaha, NE, with a schedule of 8:30 am–5:00 pm. Join our team and help create a welcoming, professional environment for residents, families, visitors, and employees.

What you'll do:

• Welcome and assist residents, visitors, vendors, and employees in person and over the phone
• Answer and direct calls using a multi-line telephone system, take messages, and respond to routine inquiries
• Provide administrative and clerical support, including typing, filing, preparing resident and new hire packets, and completing reports
• Sort, distribute, and prepare incoming and outgoing mail
• Assist with daily census reports, invoices, resident payments, trust account funds, and personal needs accounts as directed
• Maintain department supplies, organize office areas, and ensure office equipment is properly secured
• Protect the confidentiality and security of resident information and protected health information (PHI)
• Maintain positive working relationships with staff across departments and support the daily operations of the community
• Help create a warm, respectful, and professional environment that reflects ABHM's mission and core values

What you'll need:

Required:

• High school diploma or equivalent education and experience
• Customer service experience and effective communication skills
• Ability to read, write, speak, and understand English to communicate with residents, families, visitors, and staff
• Ability to use computers, Microsoft Office, telephone systems, and general office equipment
• Ability to work efficiently in a fast-paced environment with frequent interruptions
• Professional, positive, and respectful communication skills
• Ability to work collaboratively as part of a team

Preferred:

• Previous receptionist, administrative, or clerical experience
• Experience working in a healthcare, senior living, or long-term care setting

Pay and benefits:

• $18.00/hour starting pay
• Medical, dental, and vision insurance
• 403(b) retirement plan with discretionary employer match
• Life and AD&D insurance
• Short- and long-term disability coverage
• Accident and critical illness insurance
• Employee Assistance Program

Schedule:

Full-time position. Monday–Friday, 8:30 am–5:00 pm.

Maple Crest Health Center is an equal opportunity employer.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws.

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.