Healthcare Front Desk Specialist

Family & Children's Services; Tulsa (OK); On-site; USD 29,000 - 36,000; Full time

Job summary

Family & Children’s Services in Tulsa is seeking a Front Desk Specialist to be the welcoming first contact for clients, guests, and staff, and to manage front desk operations with professionalism, courtesy, and efficiency.

You will answer questions, route calls, schedule appointments, perform data entry, file documents, handle mail, and coordinate with multiple departments while maintaining a neat reception area and safeguarding patient confidentiality.

Qualifications

• Must be a high school graduate or have HS equivalent.
• 1 year experience in medical office or healthcare with direct patient care/interaction.

Responsibilities

• Greet and assist visitors with a friendly and professional demeanor.
• Answer and direct phone calls, emails, and inquiries promptly.
• Schedule appointments, meetings, and manage calendars as needed.
• Open and close building daily
• Maintain an organized and clean reception area.
• Assist with administrative tasks such as data entry, filing, and document management.
• Coordinate incoming and outgoing mail and deliveries.
• Ensure security by following access control procedures.
• Provide information about company services and policies to guests and clients.
• Collaborate with different departments to support daily operations.

Skills

Telephone Operations

Front Desk Workflow

Client Engagement

EHR/Client Records

Financial operations

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Adobe Acrobat

Job description

Family & Children’s Services in Tulsa is seeking a Front Desk Specialist to be the welcoming first contact for clients, guests, and staff, and to manage front desk operations with professionalism, courtesy, and efficiency.

You will answer questions, route calls, schedule appointments, perform data entry, file documents, handle mail, and coordinate with multiple departments while maintaining a neat reception area and safeguarding patient confidentiality.