Bilingual Front Desk Specialist - Medical Office

Family & Children's Services; Tulsa (OK); On-site; USD 29,000 - 38,000; Full time

Job summary

Family & Children's Services in Tulsa is seeking a Front Desk Specialist to be the first point of contact for clients, guests, and employees, delivering courteous service while managing front desk operations efficiently.

Responsibilities include answering inquiries, scheduling appointments, maintaining an organized reception area, and supporting administrative tasks. The role requires at least one year in a medical office or healthcare setting and a high school diploma.

Qualifications

• Must have a high school graduate or HS equivalent.
• 1 year experience in medical office or healthcare with direct patient care/interaction in past 3 years required.

Responsibilities

• Greet and assist visitors with a friendly and professional demeanor.
• Answer and direct phone calls, emails, and inquiries promptly.
• Schedule appointments, meetings, and manage calendars as needed.
• Open and close building daily
• Maintain an organized and clean reception area.
• Assist with administrative tasks such as data entry, filing, and document management.
• Coordinate incoming and outgoing mail and deliveries.
• Ensure security by following access control procedures.
• Provide information about company services and policies to guests and clients.
• Collaborate with different departments to support daily operations.

Skills

Communication

Professionalism

Confidentiality

Microsoft Office

Adobe

Phone system

Education

HS diploma or equivalent

Tools

EHR software

Multi-line phone system

Microsoft Office Suite

Adobe Acrobat

Job description

Family & Children's Services in Tulsa is seeking a Front Desk Specialist to be the first point of contact for clients, guests, and employees, delivering courteous service while managing front desk operations efficiently.

Responsibilities include answering inquiries, scheduling appointments, maintaining an organized reception area, and supporting administrative tasks. The role requires at least one year in a medical office or healthcare setting and a high school diploma.