Healthcare Front Desk Specialist

Avid Healthcare Management; East Moline (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Hope Creek Nursing and Rehabilitation Center in East Moline, Illinois is seeking a professional Receptionist to greet patients and visitors, answer calls, and support front-desk operations. You will coordinate appointments, maintain records, and collaborate with clinical staff while upholding HIPAA and patient privacy.

Strong communication, reliability, and teamwork are essential in this busy healthcare setting.

Qualifications

• Excellent communication and teamwork.
• Familiarity with medical software.
• Strong organizational and time management skills.

Responsibilities

• Greet patients, families, and visitors professionally.
• Manage switchboard and direct calls.
• Schedule appointments, tests, and procedures.
• Maintain accurate patient records and databases.
• Provide administrative support to other departments.
• Maintain HIPAA confidentiality and policies.

Skills

Communication skills

Interpersonal skills

Basic computer skills

Medical software familiarity

Organizational skills

Time management

Tools

Medical software

Job description

Hope Creek Nursing and Rehabilitation Center in East Moline, Illinois is seeking a professional Receptionist to greet patients and visitors, answer calls, and support front-desk operations. You will coordinate appointments, maintain records, and collaborate with clinical staff while upholding HIPAA and patient privacy.

Strong communication, reliability, and teamwork are essential in this busy healthcare setting.