Receptionist

Avid Healthcare Management; East Moline (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Hope Creek Nursing and Rehabilitation Center in East Moline, Illinois is seeking a professional Receptionist to greet patients and visitors, answer calls, and support front-desk operations. You will coordinate appointments, maintain records, and collaborate with clinical staff while upholding HIPAA and patient privacy.

Strong communication, reliability, and teamwork are essential in this busy healthcare setting.

Qualifications

• Excellent communication and teamwork.
• Familiarity with medical software.
• Strong organizational and time management skills.

Responsibilities

• Greet patients, families, and visitors professionally.
• Manage switchboard and direct calls.
• Schedule appointments, tests, and procedures.
• Maintain accurate patient records and databases.
• Provide administrative support to other departments.
• Maintain HIPAA confidentiality and policies.

Skills

Communication skills

Interpersonal skills

Basic computer skills

Medical software familiarity

Organizational skills

Time management

Tools

Medical software

Job description

Receptionist

Join the Hope Creek Nursing and Rehabilitation Center team as a Receptionist in East Moline, Illinois!

The Receptionist is the first point of contact for patients, families, and visitors at Hope Creek Nursing and Rehabilitation Center. As a vital member of our front-line staff, you will contribute to the smooth operation of our facility by providing exceptional customer service, managing incoming calls and inquiries, and coordinating administrative tasks.

Responsibilities:

• Greet patients, families, and visitors, answering questions and resolving concerns in a friendly and professional manner
• Manage switchboard duties, answering and directing phone calls, and taking messages as needed
• Coordinate and schedule appointments, tests, and procedures with patients and healthcare providers
• Maintain accurate and up-to-date records, files, and databases, including patient demographic information and medical histories
• Provide administrative support to other departments, as needed, such as processing paperwork and preparing documents
• Maintain confidentiality and adhere to HIPAA guidelines at all timesPerform other related duties as assigned

Requirements:

• Excellent communication and interpersonal skills; ability to work effectively in a team environment
• Basic computer skills and familiarity with medical software and applications
• Strong organizational and time management skills; ability to prioritize tasks and meet deadlines