Healthcare Front Desk Coordinator

Pearl Pointe; Freeport (IL); On-site; USD 32,000 - 40,000; Full time

Job summary

Pearl Pointe in Freeport, Illinois, is seeking a friendly Receptionist to welcome patients and families and support a busy care team. You will answer calls, greet visitors, schedule appointments, check in patients, and maintain orderly records using Microsoft Office and electronic medical records systems.

We value clear communication, a positive demeanor, and the ability to stay organized in a fast-paced environment.

Qualifications

• Strong communication and customer service skills.
• Ability to work in a fast-paced environment with flexibility and adaptability.
• Proficiency in Microsoft Office and electronic medical records systems.

Responsibilities

• Greeting patients and families, answering phone calls, and responding to inquiries.
• Managing the front desk, including scheduling appointments, checking in patients, and handling administrative tasks.
• Maintaining accurate and up-to-date records and reports.
• Providing excellent customer service, addressing concerns, and resolving issues promptly.
• Collaborating with the care team to ensure smooth and efficient information flow.

Skills

Communication

Customer service

Organizational skills

Tools

Microsoft Office

EMR systems

Job description

Pearl Pointe in Freeport, Illinois, is seeking a friendly Receptionist to welcome patients and families and support a busy care team. You will answer calls, greet visitors, schedule appointments, check in patients, and maintain orderly records using Microsoft Office and electronic medical records systems.

We value clear communication, a positive demeanor, and the ability to stay organized in a fast-paced environment.