Healthcare Front Desk Specialist

Riverside Healthcare; Kankakee (IL); On-site; USD 21,000 - 25,000; Full time

Job summary

Riverside Senior Life in Illinois is looking for a friendly Receptionist to be the first point of contact for patients, visitors, and staff. You will answer phones, greet visitors, and handle basic administrative tasks, coordinating with care teams for appointments and messages.

The role requires excellent communication, attention to detail, and a commitment to HIPAA compliance. You may assist with scheduling, collecting payments, and participate in ongoing training within Riverside Healthcare's

Qualifications

• Excellent verbal and written communication skills.
• Minimum of 1-2 years of experience in a receptionist or customer service role, preferably in a healthcare setting.

Responsibilities

• Greet and direct patients, visitors, and staff; provide accurate information and direct to departments.
• Answer phones, route calls, and manage messages promptly; communicate housekeeping/maintenance concerns.
• Assist with appointment scheduling in coordination with Care-A-Van schedules and drivers.
• Provide clerical support: filing, photocopying, scanning, and inventory of supplies.

Skills

Communication

Customer Service

Healthcare experience

Job description

Riverside Senior Life in Illinois is looking for a friendly Receptionist to be the first point of contact for patients, visitors, and staff. You will answer phones, greet visitors, and handle basic administrative tasks, coordinating with care teams for appointments and messages.

The role requires excellent communication, attention to detail, and a commitment to HIPAA compliance. You may assist with scheduling, collecting payments, and participate in ongoing training within Riverside Healthcare's