Healthcare Front Desk & Scheduling Specialist

Baylor Scott & White Health; Woodway (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401(k) matching up to 5%

Tuition Reimbursement

PTO accrual from Day 1

Job summary

Baylor Scott & White Health seeks a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related area. You will assist patients with check-in/check-out, scheduling, insurance verification, and phone duties to ensure high-quality, patient-centered care.

This role may involve registering patients, collecting and verifying insurance data, directing patients to waiting areas, processing payments, and preparing daily reports, all while delivering

Qualifications

• HS Diploma or GED required.
• Less than 1 year of experience.
• Ability to verify insurance information and assist with patient registration.

Responsibilities

• Assist with patient duties including relations, check-in/check-out, scheduling, insurance verification and answering phones.
• Register patients and verify demographics; enter changes into the system.
• Process payments for services according to guidelines; post payments and generate reports.
• Provide accurate information to patients and approved outside entities.

Skills

Good listening

Communication

Data entry

Typing

Phone etiquette

Empathy

Education

HS Diploma/GED

Job description

Baylor Scott & White Health seeks a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related area. You will assist patients with check-in/check-out, scheduling, insurance verification, and phone duties to ensure high-quality, patient-centered care.

This role may involve registering patients, collecting and verifying insurance data, directing patients to waiting areas, processing payments, and preparing daily reports, all while delivering