Healthcare Front Desk & Scheduling Specialist

Beth Israel Lahey Health, Inc.; Lynnfield (MA); On-site; USD 27,552 - 37,084; Full time

Job summary

Beth Israel Lahey Health, Inc. is seeking a Medical Secretary for their Lynnfield office. In this full-time role, you will be the first point of contact for patients, ensuring a positive experience through interactions and administrative tasks.

The ideal candidate will have a high school diploma or GED, strong PC skills, and at least 1 year of experience in customer service. The pay range for this position is $20.00 - $26.92 per hour.

Qualifications

• Minimum of 1 year of experience in a high-volume customer service-related position.

Responsibilities

• Perform phone interactions, registration, scheduling, and co-pay collection.
• Handle billing and appointment confirmation calls.
• Ensure patients receive the right care at the right time.

Skills

Strong customer service skills

Strong PC skills

Effective written and verbal communication skills

Ability to multitask

Education

High School Degree or GED

Job description

Beth Israel Lahey Health, Inc. is seeking a Medical Secretary for their Lynnfield office. In this full-time role, you will be the first point of contact for patients, ensuring a positive experience through interactions and administrative tasks.

The ideal candidate will have a high school diploma or GED, strong PC skills, and at least 1 year of experience in customer service. The pay range for this position is $20.00 - $26.92 per hour.