Healthcare Front Desk & Scheduling Coordinator

IMS Care Center; Buckeye (AZ); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

medical

dental

vision

short-term disability

long-term disability

life insurance

paid time off

very lucrative 401K plan

Job summary

IMS Care Center in Phoenix is seeking a Front Office Representative for our Primary Care Clinic. The role focuses on answering calls, scheduling patients, and handling check-ins and check-outs, with potential involvement in insurance verification.

You will provide exceptional customer service, maintain organized front-office processes, and support the team with administrative tasks in a fast-paced healthcare environment.

Qualifications

• 1 year or more of customer service experience.
• Excellent communication and interpersonal skills.
• Strong phone etiquette and ability to multi-task.

Responsibilities

• Provide office support to front office staff to ensure efficient flow.
• Check patients in and out.
• Receive direct and relay telephone messages.
• Maintain and update scanning/filing system.
• Understand insurance referral processes.

Skills

Customer service

Communication skills

Phone support

Education

High School Diploma or equivalent

Tools

Athena system

Job description

IMS Care Center in Phoenix is seeking a Front Office Representative for our Primary Care Clinic. The role focuses on answering calls, scheduling patients, and handling check-ins and check-outs, with potential involvement in insurance verification.

You will provide exceptional customer service, maintain organized front-office processes, and support the team with administrative tasks in a fast-paced healthcare environment.