Healthcare Front Desk Receptionist – Evening Shift

AOM Healthcare; Kenneth City (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Balanced Healthcare is seeking a friendly Receptionist to be the first point of contact for patients and visitors, delivering excellent service and supporting smooth healthcare journeys. You will manage phones, appointments, and records, collaborate with clinicians, and help patients understand their treatment plans with confidentiality and empathy.

This role requires a high school diploma or equivalent, with 1 year of experience preferred, and the ability to work Monday–Friday 4pm–8pm in a

Qualifications

• High school diploma or equivalent.
• 1 year of experience preferred, but training may be provided.
• Ability to work in a fast-paced environment with multiple priorities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and electronic medical records systems.
• Maintain confidentiality and adhere to HIPAA guidelines.
• Availability to work Monday–Friday 4pm–8pm.

Responsibilities

• Greet patients, visitors, and staff in a warm and welcoming manner, responding to inquiries and addressing concerns in a timely and professional manner
• Manage daily receptions, including answering and directing phone calls, scheduling appointments, and handling correspondence
• Maintain accurate and up-to-date patient records, ensuring confidentiality and adherence to HIPAA guidelines
• Perform various administrative tasks, such as data entry, filing, and photocopying
• Collaborate with healthcare professionals to coordinate patient care, appointments, and test results
• Provide education and support to patients and families, ensuring they understand their treatment plans and medical information
• Demonstrate a commitment to quality patient care, incorporating cultural sensitivity and empathy in all interactions

Skills

Excellent communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

Balanced Healthcare is seeking a friendly Receptionist to be the first point of contact for patients and visitors, delivering excellent service and supporting smooth healthcare journeys. You will manage phones, appointments, and records, collaborate with clinicians, and help patients understand their treatment plans with confidentiality and empathy.

This role requires a high school diploma or equivalent, with 1 year of experience preferred, and the ability to work Monday–Friday 4pm–8pm in a