Front Desk Receptionist

Balanced Healthcare (2); Kenneth City (FL); Sur place; USD 19 000 - 25 000; Temps partiel

Résumé du poste

Balanced Healthcare is seeking a Receptionist to serve as the first point of contact for patients and visitors, delivering friendly, professional service and guiding clinical communications.

The role involves greeting and assisting patients, managing calls and appointments, maintaining HIPAA-compliant records, and performing general admin duties in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent.
• 1 year of experience preferred, but willing to train the right candidate.
• Ability to work in a fast-paced environment, managing multiple priorities and tasks.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and electronic medical records systems.
• Ability to maintain confidentiality and adhere to HIPAA guidelines.
• Must be willing to work Monday - Friday 4pm-8pm.

Responsabilités

• Greet patients, visitors, and staff in a warm and welcoming manner, responding to inquiries and addressing concerns in a timely and professional manner.
• Manage daily receptions, including answering and directing phone calls, scheduling appointments, and handling correspondence.
• Maintain accurate and up-to-date patient records, ensuring confidentiality and adherence to HIPAA guidelines.
• Perform various administrative tasks, such as data entry, filing, and photocopying.
• Collaborate with healthcare professionals to coordinate patient care, appointments, and test results.
• Provide education and support to patients and families, ensuring they understand their treatment plans and medical information.
• Demonstrate a commitment to quality patient care, incorporating cultural sensitivity and empathy in all interactions.

Connaissances

Customer service

Communication

HIPAA compliance

Multitasking

Formation

High school diploma or equivalent

Outils

Microsoft Office

EMR systems

Description du poste

Receptionist

Job Summary:

As a Receptionist at Balanced Healthcare, you will be the first point of contact for patients and visitors, providing exceptional customer service and facilitating a seamless experience throughout their healthcare journey. Your friendly and professional demeanor will set the tone for their care, ensuring a positive impression of our organization. We are committed to providing exceptional medical care that meets the highest standards in the field, and we rely on dedicated team members like you to help us achieve this goal.

Responsibilities:

• Greet patients, visitors, and staff in a warm and welcoming manner, responding to inquiries and addressing concerns in a timely and professional manner


• Manage daily receptions, including answering and directing phone calls, scheduling appointments, and handling correspondence


• Maintain accurate and up-to-date patient records, ensuring confidentiality and adherence to HIPAA guidelines


• Perform various administrative tasks, such as data entry, filing, and photocopying


• Collaborate with healthcare professionals to coordinate patient care, appointments, and test results


• Provide education and support to patients and families, ensuring they understand their treatment plans and medical information


• Demonstrate a commitment to quality patient care, incorporating cultural sensitivity and empathy in all interactions

About the Role:

As a Receptionist at Balanced Healthcare, you will be an integral part of our team, working collaboratively to deliver exceptional patient care. With a focus on providing a warm and welcoming atmosphere, you will have the opportunity to make a positive impact on our patients' lives.

Requirements:

• High school diploma or equivalent required


• 1 year of experience preferred, but willing to train the right candidate


• Ability to work in a fast-paced environment, managing multiple priorities and tasks


• Excellent communication and interpersonal skills


• Proficiency in Microsoft Office and electronic medical records systems


• Ability to maintain confidentiality and adhere to HIPAA guidelines


• Must be willing to work Monday - Friday 4pm-8pm.

Why Balance Healthcare?

At Balanced Healthcare, we cultivate an atmosphere that is welcoming, inviting, wholesome, and community-centered. Our commitment to exceptional medical care and patient satisfaction is unmatched, and we are dedicated to providing a work environment that is both challenging and rewarding.