Healthcare Front Desk & Patient Scheduling Specialist

Automatic Data Processing, Inc.; Torrance (CA); On-site; USD 22,000 - 33,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking experienced Front Desk Administrators & Patient Schedulers to greet patients, schedule appointments, verify insurance, and perform back-office tasks across multiple locations in Southern California.

The role emphasizes customer service, accuracy, and HIPAA-compliant handling of medical records. Ideal candidates will have at least 1 year of scheduling or front-office experience in a healthcare setting, strong computer skills (Word, Excel), and the

Qualifications

• Administrative experience in an office setting; scheduling, medical records, or related healthcare experience preferred.
• Effective verbal and written communication skills.
• Ability to read and comprehend basic healthcare terminology.
• Proven customer service experience and/or training.
• Proficiency with Microsoft Word and Excel.
• Knowledge of HIPAA and release of information standards and related procedures.
• Familiarity with medical records handling, scanning, uploading files, and related tasks.
• Knowledge of health insurance plans and benefits verification/authorization.
• Proficiency with internet browsing and basic online file access.

Responsibilities

• Meeting/greeting patients.
• Checking in patients.
• Processing paperwork.
• Entering new patients into the computer system.
• Creating new patient files.
• Filing documents in medical records.
• Answering phones and other clerical duties as assigned.

Skills

Verbal communication

Written communication

Customer service

Microsoft Word

Microsoft Excel

HIPAA compliance

Phone etiquette

Microsoft Outlook

Microsoft Access

PowerPoint

Scheduling

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Access

PowerPoint

Job description

Automatic Data Processing, Inc. is seeking experienced Front Desk Administrators & Patient Schedulers to greet patients, schedule appointments, verify insurance, and perform back-office tasks across multiple locations in Southern California.

The role emphasizes customer service, accuracy, and HIPAA-compliant handling of medical records. Ideal candidates will have at least 1 year of scheduling or front-office experience in a healthcare setting, strong computer skills (Word, Excel), and the