Pediatric Dental Front Desk Lead

Automatic Data Processing, Inc.; Locust (NC); On-site; USD 34,000 - 46,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking a Patient Services Representative to support front desk operations and ensure a high standard of Patient Experience.

This role collaborates with the Patient Services Supervisor, participates in training, and helps maintain efficient scheduling. The position requires at least 3 years in dental front desk operations, with pediatric experience preferred and current OSHA, HIPAA, and CPR certifications.

Qualifications

• Must have 3 years of experience in dental front desk operations.
• At least 1 year of pediatric dental experience preferred.
• Currently certified in OSHA, HIPAA and CPR.
• Proven ability to teach and direct others with positivity and encouragement.

Responsibilities

• Collaborate with Patient Services Supervisor (PSS) in training, staffing and feedback.
• Satisfy all mandatory training requirements as assigned by the PSS.
• Sustain the execution and flow of the patient schedule to provide the best Patient Experience.
• Substitute the management of front operations in the absence of the PSS.
• Performs a variety of detail-oriented administrative tasks that anticipate the needs of the team and patients.

Skills

Teaching/leadership

Analytical skills

Adaptability

Communication skills

Education

3 years dental front desk experience

1 year pediatric dental experience preferred

OSHA, HIPAA and CPR certifications

Job description

Automatic Data Processing, Inc. is seeking a Patient Services Representative to support front desk operations and ensure a high standard of Patient Experience.

This role collaborates with the Patient Services Supervisor, participates in training, and helps maintain efficient scheduling. The position requires at least 3 years in dental front desk operations, with pediatric experience preferred and current OSHA, HIPAA, and CPR certifications.