Medical Office Administration

United Medical Imaging Healthcare, Inc.; Santa Ana (CA); Presencial; USD 38 000 - 46 000; Tempo integral

Resumo da oferta

United Medical Imaging Healthcare, Inc. is seeking experienced Front Desk Administrators & Patient Schedulers for multiple locations in Los Angeles and Orange Counties. This full-time, non-exempt role covers phone answering, patient check-in, scheduling, and insurance verification, with Saturdays on rotation.

The ideal candidate works well under pressure and supports back-office tasks if required. Requirements include high school diploma, 1 year of scheduling/medical records experience, and

Qualificações

• Administrative experience in an office setting; healthcare environment preferred.
• Strong verbal and written communication skills.
• Ability to read and comprehend basic healthcare terminology.
• Proven customer service experience or training.
• Proficient with MS Word and Excel; familiarity with Outlook/Access/PowerPoint.
• Knowledge of release of information standards and HIPAA regulations.
• Experience with medical records handling, scanning, and basic file management.

Responsabilidades

• Meeting and greeting patients.
• Checking in patients and processing paperwork.
• Entering new patients into the computer system.
• Creating new patient files and filing medical records.
• Answering phones and performing clerical duties as assigned.
• Verifying information and assisting with scheduling as needed.

Conhecimentos

Administrative experience

Customer service

HIPAA knowledge

Communication skills

Phone etiquette

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Access

Microsoft PowerPoint

Formação académica

High School Diploma

Descrição da oferta de emprego

We are large Imaging group, with 30 locations across Southern California, proud leading providers of quality healthcare to the community. Our centers are equipped to treat diagnostics, traumatic, and life‑threatening injuries, with caring and innovative team of healthcare professionals dedicated to enthusiastically improving the health and quality of life of the people we serve. We are looking for experienced Front Desk Administrators & Patient Schedulers who will take care of answering the phone, calling and scheduling patients, verifying insurance and eligibility, etc. This is full time non-exempt position: Monday -- Friday, Saturdays on rotation (Overtime) Multiple Locations available in Los Angeles County and Orange County.
The ideal candidate is a positive, pleasant, and personable team worker who can also work under pressure. The candidate should be skilled in working at the back office as well if the need arises.

Responsibilities include, but are not limited to:

• Meeting/greeting patients
• Checking in patients
• Processing paper work
• Entering new patients into our computer system
• Creating new patient files
• Filing documents in patients' medical records
• Answering phones, and other clerical duties as assigned

Minimum Qualifications

• Administrative experience in an office setting; previous release of information/ filing and scanning medical records, or other related experience in a healthcare environment is preferred.
• Effective verbal and written communication skills.
• Ability to read and comprehend simple, healthcare terminology.
• Proven customer service experience and/or training.
• Ability to effectively use computer software and technology as required by the member facility including Microsoft Word and Excel.
• Ability to understand and become knowledgeable of release of information standards, policies & procedures and HIPAA regulations and to complete work in compliance of these and other standards.
• Knowledge of handling medical records and of basics of scanning and uploading files, downloading and executing is a Plus
• Strong knowledge of health insurance plans as well as benefits verification /authorization
• Proficiency in: Microsoft Word, Excel, Outlook, Access, PowerPoint.
• Internet Savvy: excellence in opening files on the web

Education/Training/Experience:

• High School Diploma (Required) Experience working in Radiology (Preferred).
• Customer Service Experience- 1 Year (Preferred)
• Minimum 1 year Scheduling, Medical Records or Front Office experience required or externship in medical field Bilingual candidates Preferred