Healthcare Front Desk Specialist — Patient Experience & Admin

Phpmcs; United States; Vor Ort; USD 27.000 - 30.000; Vollzeit

Zusammenfassung

Alpine is seeking a Front Desk Receptionist to greet patients, manage appointments, and handle administrative tasks in our healthcare facility. The role emphasizes strong customer service, organization, and teamwork to ensure a positive patient experience.

You will use MS Word, Outlook, and Excel, and may work with EMR systems like Allscripts. A high school diploma and at least 1 year of reception experience are expected.

Qualifikationen

• High school diploma or equivalent required.
• 1 year receptionist experience, healthcare preferred.
• Proficiency in MS Word, Outlook, Excel; EMR systems (Allscripts) preferred.

Aufgaben

• Greet and direct visitors, provide clear instructions and ensure comfort.
• Handle copay collections, appointment scheduling, paperwork, and reminder calls.
• Keep patient files up-to-date and accurate.
• Answer calls professionally, screen and take messages, address caller needs.

Kenntnisse

Interpersonal skills

Organizational skills

Multi-tasking

Communication

Independent work

Ausbildung

High school diploma or equivalent

Tools

MS Word

Outlook

Excel

EMR Allscripts

Jobbeschreibung

Alpine is seeking a Front Desk Receptionist to greet patients, manage appointments, and handle administrative tasks in our healthcare facility. The role emphasizes strong customer service, organization, and teamwork to ensure a positive patient experience.

You will use MS Word, Outlook, and Excel, and may work with EMR systems like Allscripts. A high school diploma and at least 1 year of reception experience are expected.