Healthcare Front Desk & Patient Concierge

shinebrightcare; Fairbanks (AK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

Job summary

SHINE BRIGHT CARE, LLC in Fairbanks, AK is seeking a receptionist to warmly welcome visitors, direct inquiries, and support staff while upholding HIPAA compliance.

The role requires two years of office receptionist or related experience, strong telephone etiquette, keyboarding and Microsoft Office skills, and a commitment to courteous, accurate service. Workdays are Monday through Friday, 9am-5pm at 516 2nd Ave Ste 322.

Qualifications

• High School Diploma or Equivalency with at least 2 years of receptionist/medical billing or scheduling experience.
• Excellent telephone skills, problem solving, attention to detail and verbal communication.
• Proficiency in Microsoft Office and strong interpersonal skills.

Responsibilities

• Greet visitors in person or by phone and direct inquiries.
• Direct visitors by maintaining directories and giving instructions.
• Receive weekly timesheets and review for accuracy.
• Maintain security by following procedures and issuing visitor badges.
• Operate house phone and console according to instructions.
• Keep reception area clean and report irregularities and needs.
• Support team with related tasks and housekeeping duties.

Skills

Telephone Skills

Problem Solving

Attention to Detail

Verbal Communication

Microsoft Office Skills

Interpersonal Skills

Professionalism

Customer Focus

Organization

Informing Others

Handles Pressure

Supply Management

Willing to learn

Education

High School Diploma or Equivalency

Job description

SHINE BRIGHT CARE, LLC in Fairbanks, AK is seeking a receptionist to warmly welcome visitors, direct inquiries, and support staff while upholding HIPAA compliance.

The role requires two years of office receptionist or related experience, strong telephone etiquette, keyboarding and Microsoft Office skills, and a commitment to courteous, accurate service. Workdays are Monday through Friday, 9am-5pm at 516 2nd Ave Ste 322.