Patient Services Pro: Front Desk & Billing

Paycom; Anchorage (AK); On-site; USD 25,000 - 33,000; Full time

Job summary

Anchorage Neighborhood Health Center is seeking a Patient Services Representative for the information desk to greet patients, process check-ins/outs, verify demographics and insurance, and collect payments. You will support multiple departments and help maintain accurate records while upholding HIPAA standards.

The role requires strong patient communication, ability to handle cash, and experience in a medical setting. Availability for evenings/weekends may be required.

Qualifications

• Experience in a medical office environment preferred.
• Strong communication and accuracy in handling data.
• Knowledge of HIPAA policies and patient privacy.

Responsibilities

• Check in/out patients and collect payments.
• Verify demographics and insurance information; update records.
• Answer multi-line phone calls and route inquiries.
• Provide translation and assist other departments as needed.

Skills

Customer service

Phone handling

Medical office experience

HIPAA knowledge

Education

High school diploma or equivalent

Tools

Ten-key

Job description

Anchorage Neighborhood Health Center is seeking a Patient Services Representative for the information desk to greet patients, process check-ins/outs, verify demographics and insurance, and collect payments. You will support multiple departments and help maintain accurate records while upholding HIPAA standards.

The role requires strong patient communication, ability to handle cash, and experience in a medical setting. Availability for evenings/weekends may be required.