Front Desk Concierge Clerk Healthcare

Apploi; Brighton Township (PA); On-site; USD 22,000 - 30,000; Part time

Job summary

Apploi is seeking a dynamic Front Desk Concierge Clerk specialized in healthcare for a part-time night shift (11pm-7am). You will welcome patients, handle check-in/out, and ensure smooth administrative operations while maintaining HIPAA-compliant privacy policies.

The role emphasizes energetic service delivery in a medical facility environment. The ideal candidate will have customer service strengths, familiarity with health regulations, and the ability to coordinate with multiple departments to

Qualifications

• Experience in a medical/healthcare setting is preferred.
• Knowledge of HIPAA and patient confidentiality regulations.

Responsibilities

• Greet patients and visitors with warmth and professionalism.
• Manage patient check-in/check-out processes.
• Answer multi-line phone system and direct calls appropriately.
• Maintain patient confidentiality according to HIPAA and health regulations.

Skills

Customer service

HIPAA compliance

Healthcare environment

Phone handling

Job description

Shift - Part-time 11pm-7am

We are seeking a dynamic and compassionate Front Desk Concierge Clerk specialized in Healthcare to serve as the welcoming face of our medical facility. In this vital role, you will manage patient interactions, answer phone calls, and ensure smooth administrative operations. Your energetic approach will help create a positive environment for patients and staff alike, while your attention to detail guarantees compliance with healthcare regulations. This paid position offers an exciting opportunity to be at the forefront of patient care and administrative excellence.

Duties

• Greet patients and visitors warmly, providing excellent customer service and clear guidance
• Manage visitor check-in and check-out
• Maintain patient confidentiality in accordance with health regulation policies and HIPAA standards
• Answer multi-line phone systems promptly, directing calls accurately to appropriate departments or personnel

Experience

• Prior experience working in a medical office or healthcare environment is highly preferred
• Knowledge of health regulation policies, including HIPAA compliance and medical confidentiality standards
• Strong customer service skills with the ability to communicate clearly via phone and in person
• This role is ideal for motivated individuals eager to contribute to a supportive healthcare environment while developing their administrative skills. Join us to make a meaningful difference in patient experiences through energetic service delivery!