Healthcare Front Desk Leader & Admin Specialist

Altus Community Healthcare; Lumberton (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Altus Community Healthcare in Texas is seeking a Front Desk / Administrative Assistant to oversee front desk operations, patient registration, and administrative workflow, while delivering superior customer service.

This role combines leadership with hands-on duties to support daily operations, ensure HIPAA compliance, and enhance patient experience. Strong communication, professionalism, and basic computer skills are essential; prior office experience in healthcare is preferred.

Qualifications

• High school diploma or equivalent.
• 1-3 years office experience in a health care setting preferred.
• Previous customer service experience preferred.
• Must be able to effectively communicate with customers both in person, and over the telephone.
• Must have understanding of basic medical terminology.

Responsibilities

• Greet patients in a professional and courteous manner upon arrival
• Accurately enter patient demographic, insurance, and financial information
• Collect co-pays, deductibles, and co-insurance payments
• Maintain patient logs, charts, and documentation
• Perform patient check-in and check-out processes, including exit interviews

Skills

Basic computer skill

Education

High school diploma or equivalent

Job description

Altus Community Healthcare in Texas is seeking a Front Desk / Administrative Assistant to oversee front desk operations, patient registration, and administrative workflow, while delivering superior customer service.

This role combines leadership with hands-on duties to support daily operations, ensure HIPAA compliance, and enhance patient experience. Strong communication, professionalism, and basic computer skills are essential; prior office experience in healthcare is preferred.