Healthcare Front Desk & Guest Services Coordinator

Waldron Rehabilitation and Healthcare Center; Waldron (IN); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Waldron Rehabilitation and Healthcare Center is seeking a courteous front desk/administrative assistant to answer calls, greet visitors, and guide them to their destination. You will support admissions paperwork and everyday office tasks while maintaining facility security and confidentiality.

The role requires proficient Microsoft Office skills, strong communication, and the ability to multitask in a busy healthcare setting.

Qualifications

• High school diploma or equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Resourceful, tactful, and proactive in dealing with issues.

Responsabilités

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets all visitors entering the facility and will direct or escort them to their destination
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as Admissions paperwork for Business Development Director and Administrator.
• Maintains security by following CDC and corporate procedures and controlling access (e.g. Covid related log book for staff and visitors).
• Maintain the general filing system and file all correspondences appropriately.
• Receive and sort daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Other duties as assigned.

Connaissances

Multi-tasking

Professional demeanor

Resourceful

Communication

Formation

High school diploma

Outils

Microsoft Office

Description du poste

Waldron Rehabilitation and Healthcare Center is seeking a courteous front desk/administrative assistant to answer calls, greet visitors, and guide them to their destination. You will support admissions paperwork and everyday office tasks while maintaining facility security and confidentiality.

The role requires proficient Microsoft Office skills, strong communication, and the ability to multitask in a busy healthcare setting.