Guest Services Ambassador – Front Desk & Patient Support

Medical Facilities Of America, Inc.; Pulaski (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and dental insurance

Paid time off

Holiday pay

401k with company match

Job summary

Pulaski Health & Rehabilitation Center in Pulaski is seeking a friendly Receptionist to greet visitors, answer inquiries, and direct callers. You will manage mail, deliveries, and monitor access to maintain security, while supporting daily administrative tasks.

The role requires experience in similar positions, proficiency with Microsoft Office, strong communication, and the ability to multitask under pressure.

Qualifications

• Proven working experience in similar roles
• Proficient with Microsoft Office Suite
• Professional appearance
• Solid communication skills both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize, and work under pressure

Responsibilities

• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Receive and sort daily mail/deliveries/couriers
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Update appointment calendars and schedule meetings/appointments
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Job description

Pulaski Health & Rehabilitation Center in Pulaski is seeking a friendly Receptionist to greet visitors, answer inquiries, and direct callers. You will manage mail, deliveries, and monitor access to maintain security, while supporting daily administrative tasks.

The role requires experience in similar positions, proficiency with Microsoft Office, strong communication, and the ability to multitask under pressure.