Front Desk & Visitor Experience Specialist

Baywood Crossing Rehabilitation & Healthcare Center; Pasadena (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Baywood Crossing Rehabilitation & Healthcare Center is seeking a diligent front desk receptionist to perform clerical support in a healthcare setting. You will answer phones, greet visitors, and direct them to the appropriate office or resident room, while maintaining privacy and efficient workflow.

Responsibilities include assisting with administrative tasks, handling mail, operating office equipment, and ensuring visitor policies are followed.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Ability to greet visitors and direct to the appropriate office.
• Basic computer skills and familiarity with common office equipment.
• Respect for patient privacy and facility policies.

Responsibilities

• Greet visitors and direct them to appropriate offices or resident rooms.
• Answer phones and route calls to the correct department.
• Provide directions or information to visitors, guests, residents, and vendors.
• Issue visitor badges and monitor sign-in/out.
• Assist with administrative tasks (typing, filing, mail distribution).
• Operate office equipment and computer as directed.
• Order supplies and assist with department administrative duties.
• Maintain visitor protocols and enforce facility rules as directed.
• Report suspicious or unauthorized activity to supervision.

Skills

Communication

Customer service

Phone etiquette

Multitasking

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Office equipment

Job description

Baywood Crossing Rehabilitation & Healthcare Center is seeking a diligent front desk receptionist to perform clerical support in a healthcare setting. You will answer phones, greet visitors, and direct them to the appropriate office or resident room, while maintaining privacy and efficient workflow.

Responsibilities include assisting with administrative tasks, handling mail, operating office equipment, and ensuring visitor policies are followed.