Healthcare Front Desk & EMR Data Entry

UNC Health; Hendersonville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

UNC Health is seeking a Customer Service Representative to perform clinic clerical tasks, register patients, explain financial obligations, and collect fees. This role supports scheduling, information provision to callers, and management of patient records.

You will input data into the EMR, handle cash deposits, maintain a clean clinic environment, and coordinate with other clinical services. Onsite, full-time, day schedule.

Qualifications

• High school diploma or equivalent.
• Medical clerical experience in a hospital, physician practice, clinic, nursing home or insurance agency

Responsibilities

• Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed.
• Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for patient’s visit to the office.
• Provides general clerical support functions to ensure efficient utilization of time, in part by scheduling meetings, patients and appointments; maintaining calendars; coordinating with other clinical services.
• Collects and counts cash receipts and daily deposits. Ensures balanced cash drawer daily.

Skills

Clerical skills

Customer service

Education

High school diploma

Tools

EMR system

Job description

UNC Health is seeking a Customer Service Representative to perform clinic clerical tasks, register patients, explain financial obligations, and collect fees. This role supports scheduling, information provision to callers, and management of patient records.

You will input data into the EMR, handle cash deposits, maintain a clean clinic environment, and coordinate with other clinical services. Onsite, full-time, day schedule.