Healthcare Front Desk Clerk: EMR Data & Scheduling

UNC Health; Patton Park (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Pardee UNC Health Care is seeking a Customer Service Representative to handle clinic clerical tasks including patient registration, financial communication, and fee collection. Responsibilities include scheduling appointments, providing information to callers, and processing mail and records, with a focus on accurate data entry in EMR systems.

The role requires a high school diploma and a driver’s license, with preference for medical clerical experience in hospital or clinic settings.

Qualifications

• High school diploma or equivalent required.
• Driver's license and access to transportation required.

Responsibilities

• Obtains all critical demographic and financial information and accurately inputs data into the EMR system and other applications as needed.
• Answers and relays incoming, outgoing, and inter-office calls. Delivers routine instructions in preparation for patient visits.
• Provides general clerical support to schedule meetings, patients and appointments; maintains calendars; coordinates with other clinical services.
• Collects and counts cash receipts and daily deposits; ensures balanced cash drawer daily.
• Maintains order and cleanliness throughout the clinic; performs housekeeping duties of the assigned area.

Education

High school diploma or equivalent

Job description

Pardee UNC Health Care is seeking a Customer Service Representative to handle clinic clerical tasks including patient registration, financial communication, and fee collection. Responsibilities include scheduling appointments, providing information to callers, and processing mail and records, with a focus on accurate data entry in EMR systems.

The role requires a high school diploma and a driver’s license, with preference for medical clerical experience in hospital or clinic settings.