Healthcare Front Desk Coordinator: Welcoming & Organized

Mental Health Association of Rochester; McCandless (Allegheny County); On-site; USD 17,000 - 25,000; Full time

Job summary

Mental Health Association of Rochester is seeking a Front Desk Coordinator to greet visitors and callers, verify credentials, and route calls in a welcoming, professional front-desk environment. The role supports daily administrative tasks such as scheduling, data entry, filing, and word processing.

The ideal candidate demonstrates strong communication, organizational skills, and a customer-service orientation to ensure smooth reception operations within the organization.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficiency in clerical tasks and basic office software.
• Professional demeanor and customer service orientation.

Responsibilities

• Act as the first point of contact for visitors and callers, providing a welcoming experience
• Verify visitor credentials and notify staff of arrivals
• Route calls and coordinate package deliveries and vendor entries
• Perform clerical duties such as data entry, scheduling, filing, and word processing
• Maintain a professional and organized front desk environment

Skills

Excellent communication

Strong organizational abilities

Proficiency in clerical tasks

Professional demeanor

Job description

Mental Health Association of Rochester is seeking a Front Desk Coordinator to greet visitors and callers, verify credentials, and route calls in a welcoming, professional front-desk environment. The role supports daily administrative tasks such as scheduling, data entry, filing, and word processing.

The ideal candidate demonstrates strong communication, organizational skills, and a customer-service orientation to ensure smooth reception operations within the organization.