Part-Time Front Desk & Admin Coordinator

Mental Health Association of Rochester; City of Rochester (NY); On-site; USD 25,000 - 28,000; Part time

Job summary

Mental Health Association of Rochester seeks a Part-time Administrative Assistant/Receptionist to manage front-desk duties and basic administrative tasks. The role supports a busy office, greets guests, screens calls, and coordinates meetings with both in-person and virtual attendees.

Hours are 12pm–3pm, Monday–Friday (15 hours weekly). The position requires strong communication, confidentiality, and dependable transportation for daily operations at the Rochester facility.

Qualifications

• High School Diploma or equivalent required; Associate degree preferred.
• At least three years in a front office or receptionist role.
• Experience with Electronic Health Records is a plus.

Responsibilities

• Reception: warmly welcomes guests and ensures their needs are met.
• Notifies staff of meeting attendants and records arrival times.
• Screen, answer and document calls on a multi-line system.
• Maintain office security and access controls.
• Administrative duties: copying, faxing, scanning, filing, mailing, shredding, data entry.
• Schedule meetings in person or virtually and coordinate locations.

Skills

Telephone skills

Computer proficiency

Office procedures

Customer service

Confidentiality

Teamwork

Education

High School Diploma or equivalent

Associate degree preferred

Tools

EHR experience

Welligent

Microsoft Office (Word, PowerPoint, Outlook, Excel)

Job description

Mental Health Association of Rochester seeks a Part-time Administrative Assistant/Receptionist to manage front-desk duties and basic administrative tasks. The role supports a busy office, greets guests, screens calls, and coordinates meetings with both in-person and virtual attendees.

Hours are 12pm–3pm, Monday–Friday (15 hours weekly). The position requires strong communication, confidentiality, and dependable transportation for daily operations at the Rochester facility.