Healthcare Front Desk Coordinator – Patient-Focused

Giving Home Health Care, LLC; Albuquerque (NM); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

PTO

Holidays (9.5)

Medical/Dental/Vision

401(k)

Cell phone reimbursement

Job summary

Giving Home Health Care, LLC in Albuquerque is seeking a full-time Receptionist to be the first point of contact for clients, visitors, and staff. The role involves handling calls, greeting guests, routing records, and supporting multiple departments in a fast-paced healthcare environment.

The ideal candidate will be organized, professional, and capable of managing multiple priorities while maintaining confidentiality and accuracy. Proficiency in Microsoft Office and CRM systems is preferred.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Healthcare setting confidentiality and professionalism.
• Organizational and time-management skills.
• Ability to work independently and in a team.

Responsibilities

• Answer and direct incoming phone calls promptly and professionally.
• Greet and assist visitors and staff in a welcoming manner.
• Route medical records and documentation to appropriate departments.
• Coordinate electronic fax distribution and document routing.
• Provide administrative support across multiple departments.
• Maintain reception area and office supplies.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Microsoft Office

Salesforce

Education

High school diploma or equivalent

Tools

Microsoft Office

Salesforce

Job description

Giving Home Health Care, LLC in Albuquerque is seeking a full-time Receptionist to be the first point of contact for clients, visitors, and staff. The role involves handling calls, greeting guests, routing records, and supporting multiple departments in a fast-paced healthcare environment.

The ideal candidate will be organized, professional, and capable of managing multiple priorities while maintaining confidentiality and accuracy. Proficiency in Microsoft Office and CRM systems is preferred.