Community Health Front Desk & Scheduling Specialist

HealthFirst Family Care Center Inc.; Laconia (NH); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

HealthFirst Family Care Center in New Hampshire is seeking a Patient Service Representative to greet patients, answer phones, and register new patients with warmth and professionalism. You will manage appointments, verify demographics and insurance, collect co-pays, and maintain patient records with confidentiality, supporting a team focused on compassionate, accessible care.

This role emphasizes accuracy, HIPAA compliance, and a friendly, organized front desk presence.

Qualifikationen

• High school diploma required.
• Two years' medical office experience desired.

Aufgaben

• Greet and assist patients and visitors in person and by phone with professionalism and warmth.
• Answer phones within 3 rings, using consistent and courteous telephone etiquette.
• Register new patients and update existing demographics, including scanning insurance cards and verifying eligibility.
• Confirm and update patient information at check-in.
• Maintain confidentiality and secure PHI at all times.
• Schedule appointments, manage cancellation and waitlists, and follow up on no-shows.
• Collect co-pays and reconcile daily cash drawer.
• Maintain patient charts and records requests.
• Cross-train in at least one other position within HealthFirst.

Kenntnisse

Greet patients

Phone etiquette

Appointment scheduling

HIPAA compliance

Ausbildung

High school diploma

Jobbeschreibung

HealthFirst Family Care Center in New Hampshire is seeking a Patient Service Representative to greet patients, answer phones, and register new patients with warmth and professionalism. You will manage appointments, verify demographics and insurance, collect co-pays, and maintain patient records with confidentiality, supporting a team focused on compassionate, accessible care.

This role emphasizes accuracy, HIPAA compliance, and a friendly, organized front desk presence.