Patient Care Front Desk Coordinator — Nonprofit Clinic

Jobot; Albuquerque (NM); On-site; USD 21,000 - 22,000; Full time

Job summary

Jobot in Albuquerque, NM is seeking a Medical Front Desk Coordinator to be the first point of contact for patients and visitors in a mission-driven nonprofit healthcare setting. You will greet guests, schedule appointments, verify insurance, collect payments, and maintain accurate EMR records while upholding HIPAA and delivering compassionate service.

This role offers a welcoming team environment, nonprofit compensation, and opportunities for professional development in a community-focused

Qualifications

• High school diploma or equivalent required; some college or medical office coursework preferred.
• Previous experience in a medical front desk, receptionist, or customer service role.
• Strong communication and interpersonal skills with a focus on patient care.
• Proficiency in Microsoft Office and experience with EMR systems (preferred).
• Bilingual (English/Spanish) strongly preferred.
• Ability to manage multiple priorities and work effectively in a team environment.

Responsibilities

• Greet patients and visitors with warmth and professionalism.
• Answer and direct phone calls, schedule appointments, and manage patient check-in/check-out.
• Verify insurance information and assist patients with registration paperwork.
• Collect and process co-pays, donations, or sliding scale fees as applicable.
• Maintain accurate patient records in the EMR system.
• Coordinate with medical staff to ensure patient flow and timely care.
• Provide information about clinic services, programs, and community resources.
• Handle confidential patient information in compliance with HIPAA.
• Support front office operations, including filing, scanning, and administrative tasks.

Skills

Communication skills

Bilingual English/Spanish

Customer service

Microsoft Office

EMR familiarity

Education

High school diploma or equivalent

Some college or medical office coursework

Tools

EMR systems

Microsoft Office

Job description

Jobot in Albuquerque, NM is seeking a Medical Front Desk Coordinator to be the first point of contact for patients and visitors in a mission-driven nonprofit healthcare setting. You will greet guests, schedule appointments, verify insurance, collect payments, and maintain accurate EMR records while upholding HIPAA and delivering compassionate service.

This role offers a welcoming team environment, nonprofit compensation, and opportunities for professional development in a community-focused