Front Office Receptionist

Giving Home Health Care, LLC; Albuquerque (NM); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

PTO

Holidays (9.5)

Medical/Dental/Vision

401(k)

Cell phone reimbursement

Job summary

Giving Home Health Care, LLC in Albuquerque is seeking a full-time Receptionist to be the first point of contact for clients, visitors, and staff. The role involves handling calls, greeting guests, routing records, and supporting multiple departments in a fast-paced healthcare environment.

The ideal candidate will be organized, professional, and capable of managing multiple priorities while maintaining confidentiality and accuracy. Proficiency in Microsoft Office and CRM systems is preferred.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Healthcare setting confidentiality and professionalism.
• Organizational and time-management skills.
• Ability to work independently and in a team.

Responsibilities

• Answer and direct incoming phone calls promptly and professionally.
• Greet and assist visitors and staff in a welcoming manner.
• Route medical records and documentation to appropriate departments.
• Coordinate electronic fax distribution and document routing.
• Provide administrative support across multiple departments.
• Maintain reception area and office supplies.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Microsoft Office

Salesforce

Education

High school diploma or equivalent

Tools

Microsoft Office

Salesforce

Job description

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

Giving Home Health Care prides itself on putting clients first. Our mission is centered on providing exceptional care and support to our clients while fostering a positive, collaborative work environment built on respect, compassion, and integrity.

We know our services make a meaningful difference in the lives of the individuals and families we serve, and we are looking for team members who share that commitment.

We are currently seeking a full-time Receptionist to support our Albuquerque office. The Receptionist serves as the first point of contact for clients, caregivers, visitors, vendors, and employees, creating a welcoming and professional experience while providing administrative support to multiple departments.

The ideal candidate is organized, customer-service oriented, highly professional, and able to manage multiple priorities in a fast-paced healthcare environment.

Responsibilities

• Answer and direct incoming phone calls promptly, professionally, and courteously.
• Greet and assist all visitors, clients, caregivers, contractors, and vendors entering the office.
• Receive, organize, and route medical records and other documentation to the appropriate departments.
• Coordinate electronic fax distribution and ensure documents are routed appropriately.
• Provide administrative support to multiple departments on various projects and initiatives.
• Manage office work orders and coordinate with vendors as needed.
• Maintain positive and professional relationships with external vendors and service providers.
• Monitor office supply inventory levels and submit supply orders as needed to ensure the office remains adequately stocked.
• Assist with promotional products and other company initiatives as needed.
• Utilize internal systems and databases to support office operations and department initiatives.
• Maintain a clean, organized, and welcoming reception area.
• Multitask effectively while maintaining accuracy, professionalism, and attention to detail.
• Collaborate with various departments to support operational needs and ensure smooth office operations.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist or administrative experience preferred.
• Outstanding customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Ability to maintain professionalism and confidentiality in a healthcare setting.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office Suite, including Outlook, Word, and Excel. Experience with Salesforce or other CRM/database systems is preferred.
• Strong computer skills and the ability to learn new software applications quickly.
• Ability to work independently while contributing positively to a team environment.
• Positive attitude, strong work ethic, and solutions-oriented mindset.
• Ability to prioritize and manage multiple tasks simultaneously.

Compensation and Benefits

• Hourly Rate: $18.59 - $25.64 per hour
• Paid Time Off with additional hours accrued annually based on tenure.
• Sick Leave and Bereavement Leave.
• 9½ Paid Holidays + Floating Holidays + Your Birthday off.
• Overtime pay at time and a half.
• Comprehensive benefits package (Medical, Dental, Vision, Life Insurance) effective after first full month — company covers 100% of dental, vision, and term life.
• 401(k) Plan with company match.
• $150 annual Lifestyle Reimbursement (gym/fitness, Costco/Sam's Club, Amazon Prime, and more).
• Modern Health mental wellness platform for you and your dependents.
• Tuition Reimbursement Program.
• $100 monthly cell phone reimbursement (after 1 month of employment).
• Employee Assistance Program and Employee Appreciation Program.
• Typical schedule: Monday through Friday, 8:00 AM - 5:00 PM

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.