Healthcare Front Desk Coordinator | Admin & Patient Support

Heritage Lab Services LLC; Pittsburgh (Allegheny County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid holidays

Paid time off

Vision insurance

Job summary

Heritage Lab Services LLC in Pittsburgh is seeking a reliable Front Desk Receptionist to join our on-site administrative team at Three Rivers Diagnostics. This role supports clinical operations by managing calls, greeting visitors, and coordinating communications with care.

You will handle PHI in compliance with HIPAA, maintain logs, and ensure timely mail and email responses. A high school diploma (or GED) and at least one year of front desk or client services experience are required, with

Qualifications

• High school diploma or GED required.
• 1 year front desk or client services experience, healthcare preferred.
• HIPPA (HIPAA) awareness and confidentiality compliance.

Responsibilities

• Answer departmental calls, direct inquiries to appropriate personnel.
• Greet visitors and direct to departments as needed.
• Monitor emails and respond professionally to questions and issues.
• Maintain daily logs of missing information and discrepancies.
• Handle incoming/outgoing mail with proper documentation.
• Follow PHI handling requirements to protect patient information.
• Perform other duties and support lab team as assigned.
• Contribute to a positive work environment and team effort.

Skills

Lab Compliance

Microsoft Applications

Typing 50 WPM+

Record-Keeping

Customer Service

Time Management

Education

High school diploma or GED

Job description

Heritage Lab Services LLC in Pittsburgh is seeking a reliable Front Desk Receptionist to join our on-site administrative team at Three Rivers Diagnostics. This role supports clinical operations by managing calls, greeting visitors, and coordinating communications with care.

You will handle PHI in compliance with HIPAA, maintain logs, and ensure timely mail and email responses. A high school diploma (or GED) and at least one year of front desk or client services experience are required, with