Healthcare Front Desk & Patient Concierge

Heritage Valley Health System; Beaver Falls (Beaver County); Hybrid; USD 30,000 - 40,000; Part time

Job summary

Heritage Valley Health System is seeking a candidate with excellent customer service skills for an office position in Beaver County. The role involves performing various administrative functions to support convenient care operations and ensuring a great customer experience.

Responsibilities include greeting patients, checking in/out, verifying insurance, and managing appointment flows. Ideal candidates have a high school diploma, experience in healthcare, strong communication skills, and attention to detail.

Qualifications

• 1 year of experience in a healthcare organization or equivalent education and experience.
• Successful completion of necessary clearances within 90 days of employment.

Responsibilities

• Greeting and checking in/out patients.
• Verifying insurance coverage and reviewing patient registration.
• Managing flow of virtual waiting room appointments.

Skills

Customer service skills

Excellent communication

Organizational skills

Typing and computer skills

Education

High school diploma or GED

Job description

Heritage Valley Health System is seeking a candidate with excellent customer service skills for an office position in Beaver County. The role involves performing various administrative functions to support convenient care operations and ensuring a great customer experience.

Responsibilities include greeting patients, checking in/out, verifying insurance, and managing appointment flows. Ideal candidates have a high school diploma, experience in healthcare, strong communication skills, and attention to detail.