Healthcare Front Desk Coordinator

Pearl Healthcare; St. Charles (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Blue Cross Blue Shield Medical

Dental insurance

Vision insurance

Short Term Disability

Long Term Disability

Critical Illness Insurance

Hospitalization Insurance

Company Paid Life Insurance

Paid Vacation

Personal Days

Sick Time

Holiday Pay

401k

Tuition reimbursement

Incentive bonuses

Job summary

Pearl Healthcare seeks a compassionate Front Desk receptionist to join our team in Illinois. You will be the first point of contact for residents, families and staff, ensuring courteous reception, accurate data entry and efficient administrative support.

Key responsibilities include managing the reception area, coordinating messages, maintaining records, and assisting with resident care documentation, while upholding professional standards and a teamwork-driven culture.

Qualifications

• 1-3 years’ experience in working within a skilled nursing or healthcare environment.
• Strong interpersonal skills with a professional demeanor.
• Excellent verbal, organizational and communication skills.
• Demonstrated critical thinking, problem solving and time management abilities.

Responsibilities

• Open and close the reception desk and securely store all files and equipment.
• Communicate messages promptly and clearly to the appropriate parties.
• Prepare and enter resident information and medical records into the system.
• Print and maintain documents necessary for resident care and update room/census data.
• Receive, sort and distribute mail per Illinois Department of Public Health policy.
• Provide high-quality customer service and assist co-workers across departments.

Skills

Interpersonal skills

Verbal communication

Organizational skills

Time management

Problem solving

Education

Bachelor’s degree preferred

High School diploma required

Tools

Microsoft Office

Job description

Pearl Healthcare seeks a compassionate Front Desk receptionist to join our team in Illinois. You will be the first point of contact for residents, families and staff, ensuring courteous reception, accurate data entry and efficient administrative support.

Key responsibilities include managing the reception area, coordinating messages, maintaining records, and assisting with resident care documentation, while upholding professional standards and a teamwork-driven culture.