Front Desk & Resident Services Specialist

Pearl Healthcare; Elk Grove Village (IL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Competitive wage

Medical, Dental, Vision

Free Life Insurance

Paid Vacation/Sick Time

Personal Days

Employee Referral Bonus

Tuition Reimbursement

401K

Meaningful and rewarding work

Job summary

The Pearl of Elk Grove is seeking a Receptionist to lead a team of long-term care professionals in Elk Grove Village. Pearl Healthcare offers competitive benefits, including medical/dental/vision, life insurance, paid time off, and retirement plans.

The Receptionist will provide exceptional customer service by answering inquiries, greeting visitors, and performing general administrative tasks. A high school diploma and proficiency with Microsoft Office are required, with a professional demeanor

Qualifications

• High school diploma or equivalent required.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Resourceful, tactful, and proactive in dealing with any issues that may arise.
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information, and taking messages
• Greets all visitors entering the facility and will direct or escort them to their destination
• Assists residents, family members, employees and other visitors as needed
• Performs general administrative tasks such as word processing and data entry
• Maintains security by following procedures and controlling access (i.e. monitor logbook and surveillance footage)
• Maintain the general filing system and file all correspondences appropriately
• Receive and sort daily mail/delivery/couriers
• Reports any issues or concerns with residents to the Administrator
• Other duties as assigned

Skills

Microsoft Office

Multi-tasking

Professional appearance

Resourceful

Independence

Flexibility

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

The Pearl of Elk Grove is seeking a Receptionist to lead a team of long-term care professionals in Elk Grove Village. Pearl Healthcare offers competitive benefits, including medical/dental/vision, life insurance, paid time off, and retirement plans.

The Receptionist will provide exceptional customer service by answering inquiries, greeting visitors, and performing general administrative tasks. A high school diploma and proficiency with Microsoft Office are required, with a professional demeanor