Healthcare Front Desk Coordinator

Ensign Services; McAllen, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Ensign Services in McAllen, TX is seeking a courteous receptionist to provide clerical support and frontline customer service in a fast-paced healthcare setting. You will answer phones, determine call purpose, and direct callers to the appropriate office or resident care team.

You will greet and screen visitors, issue badges, assist with administrative tasks such as typing, filing, mail distribution, and basic office equipment use, while following policy and regulatory guidelines.

Responsibilities

• Answer telephone, determine nature of call and direct caller to appropriate office or department.
• Greet and screen visitors, direct to appropriate office and/or resident room.
• Assist with administrative duties including typing, filing, and mail distribution.
• Operate office machines and basic computer applications as directed.
• Receive and sort mail and support general office tasks as needed.

Job description

Ensign Services in McAllen, TX is seeking a courteous receptionist to provide clerical support and frontline customer service in a fast-paced healthcare setting. You will answer phones, determine call purpose, and direct callers to the appropriate office or resident care team.

You will greet and screen visitors, issue badges, assist with administrative tasks such as typing, filing, mail distribution, and basic office equipment use, while following policy and regulatory guidelines.