Healthcare Front Desk & Intake Specialist

Atlantis Health Services; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Atlantis Health Services seeks an energetic Intake-Front Desk Receptionist to greet visitors, manage the front desk, and support clinic operations. You will answer calls, schedule appointments, verify insurance, collect copays, and keep EMR records accurate.

The ideal candidate has healthcare front-office experience, strong customer service, and excellent communication. You will work across multiple offices in Texas, ensuring a welcoming, organized reception and smooth patient flow throughout

Qualifications

• High school diploma or equivalent required.
• Front-office/receptionist experience required; healthcare setting preferred.
• Fluency in English; Spanish preferred depending on population served.

Responsibilities

• Greet and direct visitors; answer and route calls professionally.
• Check in clients for appointments with providers.
• Verify insurance cards and IDs; upload to EMR.
• Collect copays and handle payments; document transactions.
• Maintain accurate patient demographics and confidentiality.
• Ensure consent forms are completed prior to services.
• Monitor front desk workflow and appointment scheduling.
• Maintain clean, organized reception area.
• Communicate with pharmacies for refills.
• Submit prior authorizations.

Skills

Customer service

Interpersonal skills

Verbal comms

Written comms

Cash handling

Insurance verification

Billing & payments

Administrative skills

EMR systems

Microsoft Office

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

Atlantis Health Services seeks an energetic Intake-Front Desk Receptionist to greet visitors, manage the front desk, and support clinic operations. You will answer calls, schedule appointments, verify insurance, collect copays, and keep EMR records accurate.

The ideal candidate has healthcare front-office experience, strong customer service, and excellent communication. You will work across multiple offices in Texas, ensuring a welcoming, organized reception and smooth patient flow throughout