Healthcare Front Desk Coordinator

Altus Community Healthcare; Crosby (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Altus Community Healthcare is seeking an Administrative Assistant to manage front desk operations and support patient services. You will greet patients, collect information, and ensure accurate data entry for demographics, insurance, and billing in the system.

The role requires strong customer service, effective communication, and a professional demeanor. Candidates should have a high school diploma and healthcare office experience preferred.

Qualifications

• High school diploma or equivalent.
• 1–3 years of health care office experience preferred.
• Customer service experience preferred.
• Ability to communicate effectively in person and by phone.
• Understanding of basic medical terminology.

Responsibilities

• Greet patients in a friendly, professional manner.
• Handle front desk receptionist duties and general clerical tasks.
• Document demographic, insurance, and financial information in the computer system.
• Maintain patient charts, filing, and scanning responsibilities.
• Answer, screen, and direct incoming phone calls.
• Collect co-payments or other payments as applicable.
• Process daily deposits and perform cash reconciliations.
• Maintain daily financial and patient logs and generate reports.

Skills

Customer service

Interpersonal skills

Communication

HIPAA compliance

Professionalism

Education

High school diploma or equivalent

Job description

Altus Community Healthcare is seeking an Administrative Assistant to manage front desk operations and support patient services. You will greet patients, collect information, and ensure accurate data entry for demographics, insurance, and billing in the system.

The role requires strong customer service, effective communication, and a professional demeanor. Candidates should have a high school diploma and healthcare office experience preferred.