Healthcare Front Desk Concierge & Scheduler

WorkWave Staff; Jamestown (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

WorkWave Staff is seeking a friendly and organized Front Desk Receptionist for a local medical practice in Jamestown, New York. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced healthcare environment while providing excellent customer service.

The ideal candidate should have a high school diploma or GED, with previous receptionist or medical office experience preferred. Responsibilities include greeting patients, scheduling appointments, and handling inquiries as the primary point of contact.

Qualifications

• Previous receptionist, customer service, administrative, or medical office experience preferred.
• Excellent verbal and written communication skills.
• Professional appearance and positive attitude.

Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Answer incoming phone calls and direct inquiries appropriately.
• Schedule, confirm, and reschedule patient appointments.
• Verify patient information and update records accurately.

Skills

Strong communication skills

Attention to detail

Multitasking abilities

Education

High school diploma or GED

Tools

Microsoft Office

Job description

WorkWave Staff is seeking a friendly and organized Front Desk Receptionist for a local medical practice in Jamestown, New York. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced healthcare environment while providing excellent customer service.

The ideal candidate should have a high school diploma or GED, with previous receptionist or medical office experience preferred. Responsibilities include greeting patients, scheduling appointments, and handling inquiries as the primary point of contact.