Patient Concierge & Front Desk – Medical Office

OneOncology; Bay Shore (NY); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

PTO

8 paid holidays (2 floating)

Résumé du poste

New York Health (NYH) is hiring a Medical Front Desk Receptionist in Bayshore, NY. The role includes greeting patients, scheduling appointments, handling co-pays, and maintaining EMR records in a fast-paced primary care setting.

Qualifications include a high school diploma with 2+ years of patient-facing experience and strong communication skills; a Bachelor’s degree is preferred and EMR experience is desired. Health, dental, vision, and retirement benefits are offered to support staff wellbeing.

Qualifications

• High School diploma with at least 2 years of patient-facing reception experience.
• Bachelor’s Degree preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1yr of an EMR experience preferred.

Responsabilités

• Open and close the office operations.
• Greet patients and visitors professionally.
• Assist patients and maintain reception area.
• Answer phones, respond to inquiries, schedule appointments.
• Collect co-pays and balance daily finances.
• Assist patients with forms and documentation.
• Maintain patient records in the EMR system.
• Manage physician schedules and adjust as needed.
• Distribute QA surveys and conduct screenings.
• Monitor Care Team inboxes with Nursing staff.
• Ensure daily visit lists have timely appointments.
• Protect patient privacy per HIPAA guidelines.
• Support other daily roles as needed.
• Adhere to standard policies and procedures.

Connaissances

Reception experience

Customer service

Communication skills

EMR experience

Team player

Formation

High School diploma

Bachelor’s degree preferred

Outils

EMR software

Description du poste

New York Health (NYH) is hiring a Medical Front Desk Receptionist in Bayshore, NY. The role includes greeting patients, scheduling appointments, handling co-pays, and maintaining EMR records in a fast-paced primary care setting.

Qualifications include a high school diploma with 2+ years of patient-facing experience and strong communication skills; a Bachelor’s degree is preferred and EMR experience is desired. Health, dental, vision, and retirement benefits are offered to support staff wellbeing.